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Cancellation Policy

Sertoma Cancellation Policy
 

We understand that circumstances may arise that require you to cancel registration for Sertoma-sponsored events. Please read the cancellation policy for each event before you register. The cancellation policy for each event is set based on event contracts and additional event planning. As each hosted event may have a different cancellation policy, please ensure you fully understand the policy before you register. All cancellations must be made in writing to Sertoma HQ at infosertoma@sertoma.org

Administration fee: Due to financial obligations for conferences, conventions, seminars and other events sponsored by Sertoma, there may be an administration fee for all canceled registrations. Administration fees may vary so see event detail for full information.

Reimbursement: The amount of reimbursement above the administration fee will be established for each event. Normally, the amount of reimbursement will be lower closer to the event. If the registrant does not attend the event without providing written notice (no-show), all fees will be forfeited.  Transfer of registration: All fully paid registrations may be transferable to another attendee if they are qualified to register for the event or seminar. Transfer requests must be made by the registered person in writing to infosertoma@sertoma.org unless otherwise noted. Details must include the full name of the replacement person, their title, contact phone number and email address.

For more information, contact the Sertoma office.

Thank you for your understanding. Sertoma will try to accommodate Sertomans who find it necessary to cancel registration for events within these guidelines.

 

About Sertoma

Founded in 1912 and headquartered in Kansas City, Mo., Sertoma International is a nonprofit civic organization dedicated to improving the quality of life for those at risk or impacted by hearing health issues through education, support and community service. With clubs across the United States, Canada and Mexico, Sertoma—short for SERvice TO MAnkind—empowers volunteers to engage in meaningful service projects and fundraising efforts that directly benefit local communities. Sertoma’s flagship hearing health program is the Hearing Aid Project, which provides hearing aids at no cost to qualifying individuals through our network of professional providers.

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Sertoma, Inc., is a 501(c)3 organization, EIN 63-0655922